Money Back Guarantee – Richmond MF Streaky Bacon – Terms and Conditions

Summary Terms & Conditions:

UK, 18+ only. Purchase Period: 00:01 06/05/24 – 23:59 10/06/24. Purchase a pack of Richmond Meat Free Streaky Bacon Rashers (max value of £2.70) during the Purchase Period, then cook as per back of pack instructions and eat the product. If you are not happy with the taste of the product, visit www.fryitloveit.co.uk and complete the online form within 28 days from the date of purchase with your details including a photo of your receipt and the reason why you did not like the product (min 15 words) to claim your Refund. Claims in relation to matters other than the taste of the product or that reference the product being over or undercooked will be disqualified. Refund: 1 x cash back to the value of the Richmond Meat Free Streaky Bacon Rashers as itemised on your receipt. Retain receipt to claim. Internet access, email address and valid UK bank account required. Max 1 claim & Refund per household. Visit www.fryitloveit.co.uk for full T&Cs. Promoter: Pilgrims Food Masters UK Limited, Seton House, Gallows Hill, Warwick, CV34 6DA.

Full Terms & Conditions 

1. This Promotion is open to residents of the United Kingdom, excluding the Channel Islands and the Isle of Man, aged 18 or over, excluding employees of the Promoter, its agents, affiliates and anyone professionally associated with this Promotion. 
2. Purchase is necessary. Please retain an itemised receipt that states the time and date of purchase prior to claim, but within the Participation Period, as this will be required for claiming and in order to receive a Refund. Internet access, email address and a valid UK bank account are required.
3. Purchase Period: Purchase between 00:01 BST on the 6 May 2024 and 23:59 BST on the 10 of June 2024 inclusive.
4. To Claim: Purchase a pack of Richmond Meat Free Streaky Bacon Rashers (up to a maximum value of £2.70) during the Purchase Period, then cook as per back of pack instructions and eat the product. If you are not happy with the taste of the product, visit www.fryitloveit.co.uk and complete the online form within 28 days from the date of purchase. You must provide your personal details (full name, postcode and email address), bank account details (name, sort code, account number), upload a photo of your receipt along with the reason why you did not like the product (minimum of 15 words) to claim your Refund. Claims in relation to matters other than the taste of the product will be disqualified. Any claims that reference the product being over or undercooked will be disqualified.
5. Further Entry Details:
   
   a. Claims received after 28 days from the date of purchase will be disqualified.

    

6. Maximum of 1 claim is permitted per household during the Participation Period. One itemised receipt per claim receipt must state the time and date of purchase, which must pre-date the claim date and time, but be within the Participation Period. No household may claim more than 1 Refund.
7. The Refund: Each valid claimant will receive 1 x cash back to the value of the Richmond Meat Free Streaky Bacon Rashers as itemised on the receipt.
8. Further Refund Details and Conditions: 

a. The valid claimants will receive their Refund via BACS to the bank account provided upon claiming. 

b, Participants are responsible for providing correct bank account details and the Promoter will not be liable for any Refund payments made into the wrong bank account.

c. If a customer purchased a discounted pack, they will receive a refund on the discounted value of the pack only. 

9. Refund Claiming: Any claims received that do not meet these requirements or are received after the Participation Period will be void and invalid.
   
10. Refund Notification: Participants will be contacted via the email address provided upon claiming within 14 days of their claim and will be asked to provide evidence of identity and eligibility. Reasonable efforts will be made to contact the claimants. Once eligibility has been confirmed, the claim will be confirmed as valid.
    
11. Refund Acceptance: Fulfilment of a Refund will take place within 28 days of Refund Notification. In the unlikely event that a Refund does not arrive within 28 days, the claimant must inform the Promoter by emailing  fryitloveitclaims@responsehandlingteam.co.uk. If a claimant does not do so, the Promoter reserves the right to not reissue the Refund or limit its value at its sole discretion.

     

12. The Promoter may request that the valid claimants participate in publicity arising from the Promotion. Participation is at the claimant’s discretion and is not a condition of Refund Claiming.
13. The Promoter seeks to run a fair and secure promotion and prevent abuse and cheating. If you enter in a way that is not consistent with these Terms & Conditions, your claim (and any of your associated aliases) will be disqualified. Any Refund awarded may be void and recoverable, and the Promoter reserves the right to bar you from entering future promotions for a period of at least six months. For this reason, the Promoter reserves the right at any point to:

a. Verify the eligibility of claimants through multiple means by requesting such information it consider reasonably necessary for this purpose. Refund may be withheld until verification is completed.

b. Disqualify claims that are not made directly by the individual entering the Promotion. 

c. Disqualify claims made using anonymous email services such as, but not limited to, GuerillaMail, Dispostable or Mailinator.

d. Disqualify bulk claims from individuals, trade, consumer groups or third parties, incomplete claims and claims submitted by macros or other automated means.

e. Disqualify claims beyond the maximum allowed, or those using techniques such as ‘script’, ‘brute force’, masking identity by manipulating IP addresses, using aliases or identities other than their own or any other means.

f. Disqualify claimants who tamper with the entry process.

g. Disqualify claimants which, in some other way, do not meet the requirements of these Terms & Conditions. 

h. Cancel, modify or suspend the Promotion should it not be capable of running as planned for reasons including but not limited to tampering, unauthorised intervention, fraud, dishonesty, technical failures, or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Promotion.

14. The Refunds are not transferable or exchangeable and cannot be redeemed for any other form of compensation.
    
    
15. No responsibility can be taken for claims which are lost, delayed, corrupted, damaged, misdirected or incomplete or which cannot be delivered for any technical, delivery or other reason. Proof of sending will not be accepted as proof of receipt. The Promoter does not guarantee continuous or secure access to www.fryitloveit.co.uk.
    
    
16. The Promoter and its associated agencies and companies are not liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this Promotion (JS14412) or accepting or using the/a Refund(s), except for any liability which cannot be excluded by law.  Nothing will exclude the Promotor’s liability for death or personal injury as a result of its negligence.
    
    
17. The Promoter will not be liable for any delay or failure to comply with its obligations for reasons beyond its reasonable control arising from but not limited to Acts of God, global or regional epidemic or pandemic, adverse weather conditions, fire, industrial dispute, war, terrorist activity, hostilities, political unrest, riots, civil commotion, plague or other natural calamities, or any other circumstances.
    
    
18. All personal data supplied for this Promotion will be used for the purpose of this Promotion and for research and analytical purposes by the Promoter and/or by any agent appointed by it to assist with running the Promotion. Personal data will not be disclosed to an unconnected third party unless your positive consent has been obtained. Your personal data will be handled in accordance with the Promoter’s privacy policy, available at: www.pilgrimsfoodmasters.com/privacy-policy/.
    
    
19. If any part/s of these Terms & Conditions are legally ruled to be invalid, illegal or unenforceable, the remainder will not be affected and will continue in full force and effect.
    
    
20. By claiming, you will be deemed to have agreed to be bound by these Terms & Conditions.
    
    
21. If there is a discrepancy between these Terms & Conditions and those in any promotional material, these Terms & Conditions will prevail.
    
    
22. These Terms & Conditions are governed by English law and their interpretation and application will be subject to the non-exclusive jurisdiction of the courts of England and Wales. Residents of Scotland and Northern Ireland may bring proceedings in their own jurisdiction.