Frequently Asked Questions
General
Richmond is the brand that sells the most Sausages in the UK.
Louis Moore set up a butcher shop in 1889 in Liverpool. He made Irish Sausages for all the Irish immigrants in Liverpool at the time, now it’s the nation’s favourite.
The ‘Richmond’ name comes from the location of the college (Richmond, Surrey) thought to be attended by the founder, Louis Moore.
If you can’t find your favourite product in store, please speak to a member of staff and they will advise you when its back in stock
Our product is stocked in major UK retailer supermarket nationwide, check your local store for availability.
Currently our Richmond product is only available in the Uk
Recycling
We are committed to improving the sustainability of our packaging. We have a workstream in place that is working towards all our packaging being reusable, recyclable, or compostable. For full details on recyclability, please refer to the recycling information displayed on the back of the product packaging.
Richmond packaging made from paper or polyethene film carries the FSC Mix logo. This logo comes from the Forest Stewardship Council (FSC) and shows that the paper or wood used comes from responsibly managed forests or recycled material.
When the logo says “Mix,” it means the packaging is made from a combination of:
Wood from FSC-certified forests / Recycled or reclaimed wood / Wood from controlled, responsible sources.
This logo tells you the material is responsibly sourced, not how to recycle it
Cooking Instructions
We do state on the packaging that the sausages are suitable for freezing.
As they are sold as a chilled product, we recommend that they are cooked from chilled. However, the product may be frozen 2 days before Use By date and used within 1 month, when defrosted thoroughly before use.
Once the sausages are thawed, and assuming it has been thawed in a chilled environment, the cooking process should be the same.
However, for best results, please follow the instructions on the pack.
It is advised to follow cooking instructions on pack for best results.
It will be for conventional oven unless otherwise stated.
Storage
They will keep for 2 days. If wrapped up and are air-tight, they should keep till the used by date.
The products will last for 1 month in the freezer.
No, we would suggest you fully defrost before cooking.
Ingredients & Allergens
The Richmond pork and chicken sausages are made in a dairy-free environment.
There is no yeast extract in the recipe for Richmond pork & chicken sausages.
Unfortunately, our product is not gluten free, but we are always looking at ways to meet different dietary needs
We’re proud to have stayed very close to our recipe over the years, only adding preservatives to keep our sausages fresh from distribution
Meat-Free
All our vegan meat-free products are produced in dedicated meat-free production facilities
The main ingredients in our products are either made with expertly seasoned soya, wheat, pea and chickpea protein. These proteins are hydrated, mixed and formed to make our unique Richmond taste.
Please do check the product labels for the ingredient list as those with severe allergies to legumes, such as peanuts, could have a reaction to pea and/or chickpea protein and should be cautious when introducing pea or chickpea protein into their diet.
The main ingredients in our products are either made with expertly seasoned soya, wheat, pea and chickpea protein. These proteins are hydrated, mixed and formed to make our unique Richmond taste as a meat-free choice.
Soya protein in made from soya beans and is known for being low in saturated fat and high in protein.
Our soya is sustainably sourced from approved quality suppliers.
Our Richmond Meat-Free range is perfectly suited for Vegetarians and Vegans.
All Richmond Meat Free products are made in a dairy free environment.
Yeast extracts are included in the Richmond Meat-Free Sausages.
The flavourings are natural for all the Richmond Meat Free range.
The colouring is natural for all the Richmond Meat Free range.
The Richmond Meat-Free Sausages/Burgers/Meat Balls/Mince/Bacon are not gluten free as they contain wheat protein.
